hh98 Terms and Conditions — Rules for Pakistani Players

1. Introduction

Welcome to hh98. These Terms and Conditions ("Terms") form the complete agreement between you ("the Player") and hh98 ("the Platform", "we", "us") regarding your use of the hh98 website, mobile app and all associated services. By accessing the platform, creating an account or placing a bet, you confirm that you have read, understood and accepted these Terms in full.

hh98 is an online gaming and sports betting platform designed for Pakistani players. All services are provided in Pakistani Rupees (PKR). Supported payment methods include JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets as listed in the Deposit section of your account.

These Terms may be updated from time to time. Continued use of the hh98 platform after any update constitutes your acceptance of the revised Terms. It is your responsibility to check this page regularly for changes. The "Last Updated" date at the top of this page reflects the most recent revision.

2. Eligibility and Registration

To register an account on hh98, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing hh98 from a location where online gaming is not explicitly prohibited for your personal use.
• You must provide accurate, current and complete personal information during registration including your full name, date of birth, valid email address and Pakistani mobile number.
• You must not already hold an active or previously closed account on hh98 under the same or any other name.
• You must be acting on your own behalf and not as an agent, employee or proxy for another person.

hh98 reserves the right to request identity verification documents at any point during your use of the platform. This may include a copy of your CNIC, proof of address or payment method verification. Failure to provide requested documents within a reasonable period may result in account suspension.

3. Account Rules

Each player is permitted to hold exactly one account on hh98. Creating multiple accounts — whether under the same name, different names or using different payment methods — is a breach of these Terms. Where duplicate accounts are identified, hh98 will close the additional accounts and may forfeit balances associated with them.

You are responsible for maintaining the security of your hh98 account. This includes keeping your password confidential and not sharing your login details with any other person. hh98 will treat any activity that occurs under your account credentials as activity authorised by you.

If you suspect that your account has been accessed without your permission, you must notify hh98 support immediately via live chat or email. hh98 is not liable for losses resulting from unauthorised access where you have shared your credentials or failed to maintain password security.

• Accounts must be registered in your own legal name — nicknames, company names or third-party names are not permitted.
• You must keep your contact details up to date. Outdated contact information may delay withdrawal processing or account verification.
• hh98 reserves the right to close any account that has been inactive for an extended period in accordance with the dormant account policy in effect at the time.

4. Deposits and Withdrawals

All deposits and withdrawals on hh98 are processed in Pakistani Rupees (PKR). There is no foreign currency conversion at any point. Supported deposit methods include JazzCash, Easypaisa, Raast, bank transfer and debit or credit cards. The availability of specific methods may vary and is displayed in the Deposit section of your account dashboard.

Deposits via JazzCash and Easypaisa are typically credited to your hh98 balance within seconds. Bank transfers and card payments may take slightly longer depending on the processing time of the sending institution.

Withdrawal conditions:

• Withdrawals must be made to a payment method registered in your own name. Third-party withdrawals are not permitted.
• hh98 processes withdrawal requests within 24 hours as standard. JazzCash and Easypaisa withdrawals are often completed within a few hours.
• A minimum withdrawal amount applies and is displayed in the withdrawal interface at the time of your request.
• hh98 may request identity or payment verification before processing a withdrawal, particularly for first-time withdrawals or large amounts.
• Bonus balances may not be withdrawn until applicable wagering requirements have been fully met.
• hh98 reserves the right to delay withdrawal processing where fraud, money laundering or Terms violations are suspected.

5. Betting Rules

All bets placed on hh98 are subject to the specific rules applicable to the sport, market and event type selected. The following general rules apply to all betting on the platform:

• Bets are final once confirmed. You cannot cancel or amend a bet after it has been accepted by the platform, except where a cash-out option is specifically available and active for that market.
• Minimum and maximum stake limits apply per market and are displayed on the bet slip before you confirm your wager.
• hh98 reserves the right to limit the maximum stake accepted from any individual player at its discretion.
• Where an obvious pricing error occurs (e.g. clearly incorrect odds due to a technical fault), hh98 reserves the right to void affected bets and refund stakes.
• In the event of a match being abandoned, postponed or not completed within the time period specified in the applicable sport rules, bets will be settled according to hh98's standard void and settlement rules for that sport.
• Live betting markets on cricket, including ball-by-ball markets for PSL and international fixtures, close briefly before each delivery and reopen after the result is known. Bets placed during a suspended market period will be void.
• Accumulator bets require all selections to win for the bet to pay out. A void selection in an accumulator reduces the number of legs; a lost selection voids the entire bet.

For sport-specific rules — including cricket, football, esports and all other markets available on hh98 — refer to the rules displayed within the Sports section of the platform for the relevant competition and market type.

6. Bonuses and Promotions

hh98 offers bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms displayed at the time the offer is communicated, in addition to the general bonus rules below:

• Bonuses are credited to your account in a separate bonus balance and cannot be withdrawn until wagering requirements have been met in full.
• Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount, as stated in the offer) must be turned over in qualifying bets before the bonus converts to withdrawable cash.
• Not all game types contribute equally to wagering requirements. Sports betting, slots, live casino and bingo may carry different contribution percentages as stated in the specific offer terms.
• Bonuses are non-transferable and may only be used by the account holder to whom they were issued.
• hh98 reserves the right to withdraw or modify any bonus offer at any time without prior notice, provided that any in-progress wagering requirement already accepted by a player will be honoured.
• Players who open multiple accounts to claim the same bonus, or who use any other method to claim a bonus fraudulently, will have the bonus and any associated winnings removed and their account(s) closed.

7. Prohibited Conduct

The following activities are strictly prohibited on hh98. Engaging in any of them may result in immediate account suspension, forfeiture of balance and permanent ban from the platform:

• Using automated software, bots, scripts or any other tool to place bets, access the platform or manipulate outcomes.
• Exploiting technical errors, software bugs or pricing mistakes to gain an unfair advantage. Any profits obtained this way are not considered legitimate winnings.
• Match-fixing, insider betting or placing bets based on information not publicly available at the time of placing.
• Money laundering or using hh98 to process funds obtained through illegal means. hh98 cooperates with relevant authorities where financial crime is suspected.
• Registering using false, stolen or fabricated personal information.
• Allowing another person to operate your account or operating an account on behalf of another person.
• Any form of collusion with other players to manipulate outcomes, especially in live casino or bingo games.
• Attempting to reverse or dispute legitimate transactions through your bank or payment provider (chargebacks) as a means of recovering funds already used in betting activity.

hh98 uses monitoring systems to detect unusual betting patterns, account behaviour and payment anomalies. Where prohibited conduct is identified, hh98 may withhold withdrawals pending investigation. Players have the right to present their case to hh98 support, but the platform's decision on matters of fraud and abuse is final.

8. Responsible Gaming

hh98 is committed to supporting responsible gaming for all Pakistani players. Gambling is a form of entertainment and should always be treated as such. The platform provides the following tools to help players manage their activity:

• Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit. Changes to increase a limit take effect after a 24-hour cooling-off period.
• Session Time Reminders: Set alerts to notify you when you have been active on the platform for a set amount of time.
• Self-Exclusion: Request a temporary or permanent exclusion from the platform via account settings or by contacting support. During self-exclusion, you will not be able to log in, deposit or place bets.
• Reality Checks: Periodic on-screen reminders showing how long you have been playing and your net gaming activity for that session.

If you feel that gambling is affecting your personal finances, relationships or mental wellbeing, we strongly encourage you to use the self-exclusion tool and seek support. hh98 support is available 24/7 and can activate account restrictions immediately upon request.

9. Privacy and Data

hh98 collects and processes personal data in accordance with our Privacy Policy, which is published separately on this website. By registering an account, you consent to the collection and use of your personal data as described in that policy.

Key points regarding data use on hh98:

• Personal data collected during registration and verification is used to operate your account, process payments and comply with anti-fraud requirements.
• Transaction data including deposit and withdrawal history is retained for record-keeping and fraud prevention purposes.
• hh98 does not sell your personal data to third parties for marketing purposes.
• Communication preferences can be managed in your account settings. You may opt out of promotional communications at any time.

For full details of how hh98 handles your data, please read the Privacy Policy.

10. Platform Changes and Availability

hh98 aims to maintain continuous platform availability, but cannot guarantee uninterrupted service at all times. Scheduled maintenance, software updates and circumstances outside hh98's control — including network outages, third-party service failures or high server load during peak cricket events — may temporarily affect access.

hh98 reserves the right to:

• Add, modify or remove any game, market, sport or feature from the platform at any time without prior notice.
• Update the terms governing specific game types, sports markets or payment methods.
• Suspend or close the platform entirely, with reasonable notice to players where practicable.

Where platform downtime affects an in-progress bet that cannot be settled, hh98 will void the affected bet and return the stake to the player's account balance.

11. Limitation of Liability

hh98 provides the platform on an "as is" basis. To the maximum extent permitted, hh98 does not accept liability for:

• Financial losses resulting from betting decisions made by the player.
• Losses caused by technical failures, connectivity issues or third-party payment processing delays that are outside hh98's direct control.
• Loss of winnings where a bet is voided due to a proven technical pricing error.
• Any indirect, consequential or special damages arising from use of the platform.

Nothing in these Terms limits hh98's liability for matters that cannot be excluded under applicable law.

12. Contact and Disputes

If you have a question, concern or dispute regarding your account, a bet settlement or a payment, please contact hh98 support in the first instance:

• Live Chat: Available 24/7 inside the hh98 platform — click the chat icon at the bottom of any page.
• Email: [email protected] — responses are typically sent within a few hours.

Where a dispute cannot be resolved through direct support contact, you may escalate the matter by submitting a formal complaint in writing to the same email address with the subject line "Formal Complaint". hh98 will acknowledge formal complaints within 48 hours and aim to provide a full response within 14 days.

These Terms and Conditions are governed by the general principles of fair dealing. hh98's decisions on matters of account management, bet settlement and fraud investigation are final after the internal complaints process has been completed.